(a) compensation rules
If your package, appeared to be missing, you commit to buy the insured parcel, we will according to your insured amount given the appropriate amount of compensation.
Purchase, international transport packages:
Transportation insurance:
The parcel is lost, customs confiscated, parcel damage in the transportation process, get 100% compensation
(payment criteria: international freight, commodity, service charge)
Note: the international transfer package, the maximum payment of international freight
Tariff protection:
When a customs duty is imposed, the 100% is paid for the insurance.
Supporting countries: the United States, Australia, Malaysia, Singapore, Japan
(payment criteria: total tariff)
(two) Disclaimer
1, due to force majeure (excluding mail);
2, delivery of goods prohibited or restricted in violation of regulations, the competent authorities confiscated or in accordance with the relevant regulations of processing;
3, deliver mail packages intact when removed and the weight reduced and no traces, the parts shortage or damage;
4, mail has been signed;
5, due to the customer's responsibility or the cause of the item itself, causing the loss or delay of the mail;
6, the date of the customer self - mail sent to the date of the query has not been asked for the expiration of the query;
7, international mail is sent to the country by its domestic law to detain, seize or destroy.
(three) prohibition of goods
Items prohibited from posting messages
1, the national laws and regulations prohibit the circulation or delivery of goods;
2, explosive, flammable, corrosive, radioactive and toxic and other dangerous goods;
3, reactionary newspapers, books, windows or pornographic materials;
4, all kinds of money;
5, the obstruction of public health items;
6, perishable items;
7, live animal (except to ensure the safety of packaging and delivery staff of bees, silkworms, leech);
8, improper packing, may endanger the personal safety, pollution or damage to other items of mail equipment;
9. Other items that are not suitable for the delivery conditions.
Post practice is prohibited from posting
1, the nature of goods or their packaging has hurt the postal service personnel or defaced mail or postal equipment;
2, sealing with metal buttons, etc. have sharp edges, may prejudice mail processing items;
Three, all kinds of guns, ammunition and easy explosion goods, flammable items, corrosive goods, radioactive elements and containers, deadly poisons, anesthesia drugs, biological products and infectious materials.
4, all kinds of social security and stability of the stability of the publications, publicity materials, printing, etc.;
5, all kinds of public health items;
6, the other party to prohibit the entry or circulation of documents or articles;
7, in addition to the general provisions of the above, but also to comply with the relevant provisions of the customs department.
Taiwan area postal regulations prohibit delivery
1, the nature of goods or their packaging has hurt the postal service personnel or defaced mail or postal equipment;
2, sealing with metal buttons, etc. have sharp edges, may prejudice mail processing items;
3, flammable, explosive or other dangerous goods. However, the special method for the filing of a special method to package the easy and bad biological materials, the relevant competent authorities issued a transport document, not subject to this restriction;
4, live animals. But the bee, silkworm, leech, the filing agencies send each parasite to eliminate pests or insects not affected by this restriction;
5, radioactive goods;
6, opium, morphine and other narcotic items. But by relevant authorities issued by the transport document or judicial organ, or the judicial police agency prepared paper shows that, for purposes of litigation evidence and insured or declare the value of the parcel send each other, or as the insured parcel for medical or scientific research, the Post Office granted items without this restriction;
7, indecent assault of a document or article. But by the judicial organ or the judicial police department in writing to prove the purpose of the litigation evidence, as registered mail or parcel post, not subject to this restriction;
8, to prohibit access to the file or articles;
9, Taiwan area of the relevant authorities to prohibit the sale and production of documents or articles. But by the judicial organ or the judicial police department in writing to prove the purpose of the litigation evidence, as registered mail or parcel post, not subject to this restriction;
10, lottery and lottery related advertising leaflets. But by the judicial organ or the judicial police department in writing to prove the purpose of the litigation evidence, as registered mail or parcel post, not subject to this restriction;
11. Other prohibited items prescribed by other laws.
(four) other
1, package insurance this service for users to buy voluntarily;